Money Back Guarantee
FAQ related to money back.
If you have received SpeakToday course as a gift from someone else, we are sorry, you will not receive the refund. If the person who purchased the SpeakToday English course as a gift prefers to receive a full refund, this is possible; however they should contact us about this separately.
You can ask for full refund within 48 hours after the purchase of your course even if you have attended any live session or not.
There would be no questions asked if you want your money back. We will refund your money back to your account.
Note: 100% Money back guarantee option is available for payments received through online transactions only including through PayUmoney or Paypal. There will be some bank transaction charges only which will be deducted by the bank which will be around 2% to 4% of the total transaction value.
You need to fill up the Money Back request form below and just let us know your reasons for refund in the comments (optional) and click on submit. Once we receive your request our support team will get in touch with you with updates and your money would be processed within 5-7 working days.
Note: Please login to submit this form.
Yes. The Money Back Guarantee applies to all courses available on speaktoday.com.
Yes, if your request is within 48hrs of your purchase. We will refund your money back to your account/card.
SpeakToday offers courses with speaking practice online to every learner along with LIVE instructors support. We are so confident that if you decide for any reason not to continue with your course, we guarantee you to return 100% of your money.
The time between us issuing a refund, and you getting your money back, can vary depending on your payment method:
If you have paid using a Visa or Mastercard or AMEX card through Payumoney, you will get the money back on your bank account within 5-7 business days.
If you have paid using your PayPal account, the time needed to process your refund may vary. It depends on the kind of payment you have used (PayPal balance, or through your bank account, or your debit or credit card linked to your account).
However, we will process the refund within 5-7 business days. In case of PayPal, you will receive an email which will include more details about the refund process and crediting the paid amount back to your account or card.
All countries are eligible. Wherever you live, you are entitled to get a full refund.
These are only online courses with or without LIVE trainer support. You can attend virtual classes and talk to teachers during the LIVE sessions. Further, speaking practice sessions, quizzes, listening skill and full course contents will be available to you anytime until your course expires.
SpeakToday courses can be accessed on Android Smartphones, Windows based Smartphones, Windows based Tablets and Windows based PC / Laptops.
Yes, you can attend the live trainer session on Android Smartphone with good Internet bandwidth or windows based PC/Laptop.
We do have morning hours for online instructor but you need to check the different online classroom timings available in the course when you join the course.
Yes, we do offer special discounts during festival occasions generally. Please check the pricing page of your suggested course if that’s available for you on the date of joining or not.
We have a Customer Support team who would be able to help you with your technical issues. You can reach the team on +91 7676706006 or by writing an email to firstname.lastname@example.org
Sorry, presently we do not provide any short term courses for 1 month. Because, we believe one month is a very short time to start learning the language and speak fluently. However, if you take up a one to one (Private) course you will get the help of a trainer at your comfortable time to complete your course in a much shorter time.
Sorry, we do not provide any demo class for online training. But we do have money back guarantee if you are not satisfied with the course. Please check our money back policy.
Please check on the payment page after checkout. That’s generally offered to Credit Card holders by their respective banks only. SpeakToday do not offer payment on installment basis at the moment.
Usually change in time slots are not permitted as a trainer is allotted for the batch and a schedule is maintained. In exceptional cases a request need to be shared with the management in writing and the team would think over and give the decision.
You can request for extra sessions on request at an additional cost.
Note: Each extra session would cost you Rs.200/- extra.
Yes, you can select the time slot from the available time slots to attend the online trainer session.
You can definitely select the trainer listed in the trainer panel on our website. But the trainer would be assigned to you only if the trainer is available during your time slot and is not engaged with any prior batch.
You don’t need to install any software to attend the online classes. You have to login into the website www.speaktoday.com with your user credentials and then select the live trainer session you would like to attend from Join live classroom section and enter the password and click on join to access the live classroom.
We do offer money back guarantee if you meet the refund policy guidelines. Please read more information in the Money Back Policy section.
SpeakToday courses are foundation courses for taking up the IELTS exam. Our courses do help the learners in improving their Listening, Speaking and Reading skills.
All trainers listed on our training panel are well experienced and tested before. You can click on any trainer listed and get to know more about them.
Once you register for a course with live instructor support our customer support executive would call you and ask for your preferable timing for the live Instructor classroom sessions. Later our support team would work out a schedule and share the schedule with the trainer and you. Then you are requested to join the live Instructor sessions as per the schedule.
The trainer conducts the online classroom sessions by using SpeakToday’s innovative live classroom tool. After you register for the course by completing the payment process our support team would get in touch with you and share all details related to joining live classroom sessions.
For a 3 month course:
Course access with all videos on a Medium video quality: 1.8 GB
or, course access with all videos on mobile video quality: 640 MB
For each one hour of LIVE training session it will require 110MB of bandwidth. It can be low if the video settings are changed to lowest or stop video and just attend audio only.
You need to spend atleast a minimum of 1 hour (recommended time is 2 hours) to learn and practice each module.
SpeakToday spoken English courses are online courses, you can learn and practice spoken English online without traveling anywhere. You just need to join online and learn at your convenience at home or office by logging into our website and accessing online course videos and practice contents.
You can pay online using your any Credit/Debit Card or NetBanking account in India to join spoken English course at SpeakToday.com. Watch the following video on how to register and pay for the SpeakToday course online.
Online trainer support would definitely add value to your spoken English training as you can listen to the lecture from a live trainer as you listen in a classroom, you can ask your questions, you can clarify your doubts and also practice speaking with the trainer.
Yes, SpeakToday course can help you tremendously in speaking English confidently with correct accent because you have to speak in English to complete each module of this course.
Yes you can do an online transfer of money into our bank account or deposit cash at a nearest bank in your area.
You cannot interact with the trainer daily. The live trainer sessions are scheduled as per the course plan you have registered for. For example you have 8-10 live trainer sessions in a 1 month course plan.
You need to let us know regarding your absence well in advance by writing an email to support(a)speaktoday.com with proper reason so that we accommodate your missed session by allowing you to join another batch running the same module. You need to continue all other sessions in your original batch only.
Yes, we do provide regional language support in different vernacular languages of India. We have language support through Hindi, Kannada, Tamil, Malayalam, Punjabi & Odiya.
SpeakToday courses are paid courses since the courses provide you the best platform for learning and practice Listening, Speaking & Reading skills through world class technology.
Usually the trainer’s speak in English in the live classroom. In case you need complete support in your regional language, then we suggest you opt for one to one (Private) trainer support.
You need to have a windows enabled PC/Laptop or Android Smartphone with good bandwidth internet connection along with a Headset with microphone.
The minimum System configuration required to access SpeakToday course is as below
MINIMUM SYSTEM CONFIGURATION
i3 and above
64 bit, Windows 7 and above
2 GB or more RAM
Internet: 4G Internet connection / Broadband
Browser: Google Chrome for accessing the course. Google Chrome / Mozila Firefox for accessing the live trainer classes
Live Instructor support means a trainer interact’s with you in a virtual classroom and would conduct the class, give lecture and interact with you and help resolve your problems. You would be receiving step by step instructions for joining the live classroom and interacting with your live instructor once you register for a course.
SpeakToday course provides two major aspects of training. 1. A typical course module with learning information about the topic along with practice exercises on Listening, Speaking and Reading skills. 2. Live classroom session wherein you interact with a trainer in a virtual classroom, listen to the lecture, discuss your difficult areas with the instructor and overcome them before your course ends. So a class with live instructor covers both the training aspects as discussed above and without live instructor covers only the first aspect of the training.
The duration for each live training session is for one hour. In which you would listen to the lecture and ask questions, clarify your doubts in the last 15 minutes.
You need to complete the payment process at the time of joining the course (registration). We do not have options for paying after joining the course or paying through installments.
We are located in Bengaluru, India. Our office address is as below
# 836, Level III, ITPL Main Road, Bengaluru – 560048
SpeakToday.com offers various courses for beginners and adults. You can find a suitable course for you by visiting this link here. Click here to find a course for you.
Yes, once you complete your course and appear in all tests. After successful completing the final test, you will be issued digital certificate from SpeakToday.com
No books would be given to you along with the course. You can always access the course material and other interactive excercises by logging into our website 24/7.
Yes, SpeakToday learners would be getting job placement assistance at the partner companies we have tied up with. You can presently see the available vacancies listed in the Jobs placements link.
The trainer you would be interacting remains same for the entire course, unless there is a need to change because of Trainer’s unavailability due to any emergencies.
Yes you can interact with the trainer during the online training sessions and clarify your doubts.
Yes, this course is developed in such way that it helps every individual to Speak with the help of a microphone and practice speaking. It lets you know if you are pronouncing anything wrong and you can also check what would be the correct pronunciation.
If you have any question that is not answered here, please fill up the form below and we will get back to you soon.